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Trauma Leadership · Issue May 29, 2026

Transparency During Organizational Change

Uncertainty can grow when leaders avoid communicating until every answer is available. You can provide useful information while acknowledging what remains unknown. Distinguish confirmed decisions, questions under review, and the next opportunity for an update.

If a restructuring is being considered, explain how staff will learn about role changes and where questions can be submitted. Avoid assurances you cannot support. Give the same core information across teams so access does not depend on informal relationships.

Research connection

SAMHSA identifies safety, transparency, peer support, collaboration, choice, and cultural responsiveness. These principles guide the suggested leadership practice. [1]

Put it into practice

Draft a brief update with three parts: what we know, what we are still deciding, and when we will communicate again. Invite questions without requiring personal disclosure.

Reference

[1] Substance Abuse and Mental Health Services Administration. (2014). SAMHSA’s Concept of Trauma and Guidance for a Trauma-Informed Approach. HHS Publication SMA 14-4884.

Practice suggestions are editorial applications; the cited source has not tested this exact exercise.