Trauma Leadership · Issue October 16, 2026
Turn Trauma-Informed Values Into Observable Practice
By Dr. Veronica Y. Griffin, Ph.D., MSW, LCSW, LICSW, LCSW-C, CCTP
Values become more useful when people can see how they influence decisions. Instead of relying on a statement that your organization cares, identify the behaviors that demonstrate respectful communication, fair processes, and a willingness to learn.
Read the article
Look at a recent concern from the employee’s perspective. Was there a clear reporting route? Did someone acknowledge it? Was follow-up timely? Use the answers to improve a specific process. No single checklist establishes that a workplace is safe for every person.
Research connection
Edmondson found an association between team psychological safety and learning behavior. The study does not establish causation across all settings. [1]
Put it into practice
Choose one leadership practice to review over the next month. Define what staff should observe and how they can give feedback. Share what you learn and identify the next action.
Reference
[1] Edmondson, A. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44(2), 350–383.
Practice suggestions are editorial applications; the cited source has not tested this exact exercise.
Link to this issue ↗Secondary Trauma · Issue October 9, 2026
Review Recovery Without Demanding a Timeline
By Dr. Veronica Y. Griffin, Ph.D., MSW, LCSW, LICSW, LCSW-C, CCTP
People do not all respond to difficult work in the same way or on the same schedule. A follow-up conversation can explore current functioning and support needs without requiring someone to prove that they are fully recovered.
Read the article
Ask whether agreed changes have been useful and whether consultation or other resources are needed. Supervisors can review work requirements while respecting the boundary between professional support and clinical treatment. Do not use an informal conversation to diagnose a staff member.
Research connection
NCTSN offers supervision competencies addressing secondary traumatic stress. These are practice guidance, not proof that one conversation prevents symptoms. [1]
Put it into practice
Revisit one earlier support plan. Ask what helped, what remains difficult, and what needs to change. Agree on the next review and encourage appropriate clinical assessment for ongoing distress.
Reference
[1] National Child Traumatic Stress Network. (2018). Using the Secondary Traumatic Stress Core Competencies in Trauma-Informed Supervision.
Practice suggestions are editorial applications; the cited source has not tested this exact exercise.
Link to this issue ↗Burnout · Issue October 2, 2026
A Wellness Survey Should Lead to a Decision
By Dr. Veronica Y. Griffin, Ph.D., MSW, LCSW, LICSW, LCSW-C, CCTP
Asking about well-being creates an expectation that someone will consider the answers. Before distributing a survey, explain its purpose, how responses will be handled, and what decisions leadership is prepared to make. Avoid collecting personal details you do not need.
Read the article
A team may identify workload as a primary concern. Responding only with an optional wellness event leaves the original issue unresolved. Share themes at an appropriate level of privacy, choose a manageable action, and explain limitations openly.
Research connection
This evidence-informed framework emphasizes working conditions and worker voice. The following exercise is a practical application, not a tested intervention. [1]
Put it into practice
Before your next survey, assign an owner and a date for reporting back. Identify one decision the findings can inform. Evaluate whether the action changed the problem staff described.
Reference
[1] U.S. Surgeon General. (2022). The U.S. Surgeon General’s Framework for Workplace Mental Health & Well-Being.
Practice suggestions are editorial applications; the cited source has not tested this exact exercise.
Link to this issue ↗Wellness · Issue September 25, 2026
Build a Support Plan Before the Busy Season
By Dr. Veronica Y. Griffin, Ph.D., MSW, LCSW, LICSW, LCSW-C, CCTP
It can be easier to identify support while you have some breathing room. Think about the weeks ahead and the pressures you can reasonably anticipate. A plan can include practical help, meaningful connection, and professional resources when needed.
Read the article
Consider which responsibilities could be shared and which commitments may need limits. Ask trusted people about their availability rather than assuming they will be able to step in. Include your own preferences about how and when you want others to check on you.
Research connection
A meta-analysis associated stronger social relationships with survival; observational associations do not establish that a particular activity causes better health. [1]
Put it into practice
Create a short list of people and resources, with the specific help each may provide. Confirm one arrangement this week. Review the plan when your needs or their availability change.
Reference
[1] Holt-Lunstad, J., Smith, T. B., & Layton, J. B. (2010). Social relationships and mortality risk: A meta-analytic review. PLOS Medicine, 7(7), e1000316.
Practice suggestions are editorial applications; the cited source has not tested this exact exercise.
Link to this issue ↗Trauma Leadership · Issue September 18, 2026
Respond to Mistakes With Learning and Follow-Through
By Dr. Veronica Y. Griffin, Ph.D., MSW, LCSW, LICSW, LCSW-C, CCTP
A mistake calls for an immediate response proportionate to its impact. Once urgent needs are addressed, leaders can examine how the error occurred and what might prevent recurrence. Learning requires accurate information as well as clear responsibility.
Read the article
Ask what was expected, what happened, and which conditions contributed. Avoid promising that disclosure eliminates accountability. Instead, apply established procedures fairly and make it possible to discuss system problems alongside individual actions. Staff should know how concerns will be reviewed.
Research connection
Edmondson found an association between team psychological safety and learning behavior. The study does not establish causation across all settings. [1]
Put it into practice
After a low-impact process error, identify one corrective action, its owner, and its due date. Check whether the change worked. Report learning in a way that respects privacy and applicable procedures.
Reference
[1] Edmondson, A. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44(2), 350–383.
Practice suggestions are editorial applications; the cited source has not tested this exact exercise.
Link to this issue ↗Secondary Trauma · Issue September 11, 2026
Protect Privacy When Seeking Your Own Help
By Dr. Veronica Y. Griffin, Ph.D., MSW, LCSW, LICSW, LCSW-C, CCTP
Professionals deserve confidential care for their own distress. Seeking help does not require bringing client records or detailed case narratives into a personal appointment. Explain your symptoms and occupational exposure in a way that protects the people you serve.
Read the article
Tell your own clinician how the work is affecting sleep, relationships, attention, or daily routines. If case consultation is needed, use authorized supervision channels separately. Clarify privacy and documentation questions before sharing sensitive information, particularly when employer resources are involved.
Research connection
Bride documented secondary traumatic stress symptoms among social workers. The survey does not show that every exposed professional develops a disorder. [1]
Put it into practice
Identify one appropriate route for personal support and one for professional consultation. Keep the roles clear. Seek timely assessment when reactions become persistent, severe, or difficult to manage.
Reference
[1] Bride, B. E. (2007). Prevalence of secondary traumatic stress among social workers. Social Work, 52(1), 63–70.
Practice suggestions are editorial applications; the cited source has not tested this exact exercise.
Link to this issue ↗Burnout · Issue September 4, 2026
Professional Efficacy Needs Feedback and Resources
By Dr. Veronica Y. Griffin, Ph.D., MSW, LCSW, LICSW, LCSW-C, CCTP
Feeling less effective can emerge even when you are working hard. Before concluding that you have lost your ability, look at unclear expectations, interrupted work, unavailable resources, and the kind of feedback you receive. Confidence is easier to evaluate against a concrete task.
Read the article
Ask a supervisor to clarify what successful completion looks like and which resources are available. Separate a skill that needs development from a workload that needs adjustment. Both can be addressed without reducing the person to a performance label.
Research connection
WHO describes burnout through exhaustion, job-related distance or cynicism, and reduced professional efficacy; it is an occupational phenomenon. [1]
Put it into practice
Select one task you have been doubting. Define the expected outcome, identify a barrier, and ask for specific feedback. Review progress using observable work rather than a general judgment about your worth.
Reference
[1] World Health Organization. (2019). Burn-out an occupational phenomenon: International Classification of Diseases.
Practice suggestions are editorial applications; the cited source has not tested this exact exercise.
Link to this issue ↗Wellness · Issue August 28, 2026
A Small Practice You Can Actually Repeat
By Dr. Veronica Y. Griffin, Ph.D., MSW, LCSW, LICSW, LCSW-C, CCTP
A useful wellness practice should fit the day you have. Large plans can be difficult to maintain when work and home demands are high. Begin with an action small enough to repeat and flexible enough to adapt.
Read the article
You might pause before opening email or notice your surroundings while waiting for a meeting. The purpose is to create a moment of deliberate attention. If the activity feels uncomfortable, use another approach. A personal practice should not become evidence that you ought to tolerate excessive demands.
Research connection
A trial studied structured eight-week mindfulness treatment for anxiety. A brief exercise is not equivalent to that treatment. [1]
Put it into practice
Choose one existing daily cue and pair it with a brief pause. After a week, review feasibility and comfort. Keep the practice only if it serves a purpose you value.
Reference
[1] Hoge, E. A., et al. (2023; online 2022). Mindfulness-Based Stress Reduction vs Escitalopram for the Treatment of Adults With Anxiety Disorders: A Randomized Clinical Trial. JAMA Psychiatry, 80(1), 13–21.
Practice suggestions are editorial applications; the cited source has not tested this exact exercise.
Link to this issue ↗Trauma Leadership · Issue August 21, 2026
Culture and Context Belong in Leadership Decisions
By Dr. Veronica Y. Griffin, Ph.D., MSW, LCSW, LICSW, LCSW-C, CCTP
A policy can affect people differently depending on language, identity, disability, history, and access to resources. Leaders can ask whose experience is missing from a decision before treating one approach as equally workable for everyone.
Read the article
When planning training, consider accessibility, scheduling, and whether examples reflect the people served. Invite feedback without asking one employee to represent an entire community. Review concerns with the relevant subject experts and communicate what you can change.
Research connection
SAMHSA identifies safety, transparency, peer support, collaboration, choice, and cultural responsiveness. These principles guide the suggested leadership practice. [1]
Put it into practice
Choose an upcoming policy or event. Ask who may face an avoidable barrier and how you will learn from them respectfully. Document an adjustment and seek feedback after implementation.
Reference
[1] Substance Abuse and Mental Health Services Administration. (2014). SAMHSA’s Concept of Trauma and Guidance for a Trauma-Informed Approach. HHS Publication SMA 14-4884.
Practice suggestions are editorial applications; the cited source has not tested this exact exercise.
Link to this issue ↗Secondary Trauma · Issue August 14, 2026
Notice the Exposure Pattern, Not Just the Case Count
By Dr. Veronica Y. Griffin, Ph.D., MSW, LCSW, LICSW, LCSW-C, CCTP
The number of cases on a schedule does not capture every demand. Intensity, repeated traumatic content, isolation, and access to consultation can shape how a workload feels. Discuss these features without assuming that a single universal ratio will suit every role.
Read the article
Two professionals with the same caseload may have different responsibilities and resources. A supervision conversation can explore clustered difficult assignments and whether pacing or consultation can be adjusted. Protect client access while considering what responsible coverage requires.
Research connection
NCTSN offers supervision competencies addressing secondary traumatic stress. These are practice guidance, not proof that one conversation prevents symptoms. [1]
Put it into practice
Map your week using general categories rather than identifying details. Note demanding blocks and opportunities for support. Bring one scheduling question to supervision and agree on a review point.
Reference
[1] National Child Traumatic Stress Network. (2018). Using the Secondary Traumatic Stress Core Competencies in Trauma-Informed Supervision.
Practice suggestions are editorial applications; the cited source has not tested this exact exercise.
Link to this issue ↗Burnout · Issue August 7, 2026
Return to Priorities When Everything Feels Urgent
By Dr. Veronica Y. Griffin, Ph.D., MSW, LCSW, LICSW, LCSW-C, CCTP
When every request is labeled urgent, workers may have no reliable way to make tradeoffs. Ask for priorities to be ranked in relation to deadlines, impact, and available capacity. Clarity helps turn a vague demand into a decision that can be reviewed.
Read the article
If two assignments cannot both be completed safely in the available time, describe the conflict early. A manager can choose a sequence, modify scope, or obtain help. Employees should not have to infer which important duty leadership is willing to delay.
Research connection
This evidence-informed framework emphasizes working conditions and worker voice. The following exercise is a practical application, not a tested intervention. [1]
Put it into practice
Bring a short list of competing tasks to your next check-in. Ask which comes first and what should be postponed if new work arrives. Record the agreed priorities and revisit them when conditions change.
Reference
[1] U.S. Surgeon General. (2022). The U.S. Surgeon General’s Framework for Workplace Mental Health & Well-Being.
Practice suggestions are editorial applications; the cited source has not tested this exact exercise.
Link to this issue ↗Wellness · Issue July 31, 2026
Ask for the Kind of Support You Need
By Dr. Veronica Y. Griffin, Ph.D., MSW, LCSW, LICSW, LCSW-C, CCTP
People who care about you may not know whether you want advice, company, or practical help. A specific request can make support easier to offer and easier to accept. It also allows another person to respond honestly about their capacity.
Read the article
Instead of saying that everything is overwhelming, try asking for a ride, help with a meal, or fifteen minutes of listening. Be clear when you are not seeking problem-solving. If someone cannot help, consider another trusted person or an appropriate community resource.
Research connection
A meta-analysis associated stronger social relationships with survival; observational associations do not establish that a particular activity causes better health. [1]
Put it into practice
Complete this sentence: This week, it would help if someone could ___. Share it with a person you trust and offer a clear time frame. Receiving support need not mean giving up your own decisions.
Reference
[1] Holt-Lunstad, J., Smith, T. B., & Layton, J. B. (2010). Social relationships and mortality risk: A meta-analytic review. PLOS Medicine, 7(7), e1000316.
Practice suggestions are editorial applications; the cited source has not tested this exact exercise.
Link to this issue ↗Trauma Leadership · Issue July 24, 2026
Accountability With Dignity
By Dr. Veronica Y. Griffin, Ph.D., MSW, LCSW, LICSW, LCSW-C, CCTP
A respectful workplace still needs clear standards. When performance falls short, discuss the behavior, its impact, and the expected correction. Public embarrassment can distract from the actual problem and make future questions harder to raise.
Read the article
In a private meeting, describe a missed deadline accurately and ask about barriers before deciding on next steps. Clarify required changes and available support. Fair accountability includes consistent procedures and an opportunity to understand expectations; it does not require excusing harmful behavior.
Research connection
Edmondson found an association between team psychological safety and learning behavior. The study does not establish causation across all settings. [1]
Put it into practice
Prepare a feedback statement with the observable behavior, its effect on the work, and the next required action. Invite questions and confirm understanding before ending the conversation.
Reference
[1] Edmondson, A. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44(2), 350–383.
Practice suggestions are editorial applications; the cited source has not tested this exact exercise.
Link to this issue ↗Secondary Trauma · Issue July 17, 2026
Create a Transition Between Work and Home
By Dr. Veronica Y. Griffin, Ph.D., MSW, LCSW, LICSW, LCSW-C, CCTP
Leaving the building does not always mean feeling finished with the day. A transition can provide a practical marker between professional responsibilities and personal time. Keep it simple enough to use during an ordinary busy week.
Read the article
Close necessary tasks, identify what must be handed over, and leave a secure reminder for the next workday. Then choose a neutral activity such as changing clothes or taking a short walk. If distress remains intense, a routine alone may be insufficient; consultation and clinical support remain options.
Research connection
Bride documented secondary traumatic stress symptoms among social workers. The survey does not show that every exposed professional develops a disorder. [1]
Put it into practice
Design a five-minute transition that does not involve client information. Try it on two workdays. Notice what helps and whether unresolved concerns need a professional follow-up rather than more private rumination.
Reference
[1] Bride, B. E. (2007). Prevalence of secondary traumatic stress among social workers. Social Work, 52(1), 63–70.
Practice suggestions are editorial applications; the cited source has not tested this exact exercise.
Link to this issue ↗Burnout · Issue July 10, 2026
When Cynicism Signals a Need to Reassess
By Dr. Veronica Y. Griffin, Ph.D., MSW, LCSW, LICSW, LCSW-C, CCTP
Feeling detached from work can be uncomfortable for people who care deeply about their mission. Rather than treating every frustrated thought as a moral failure, examine what has changed in the conditions of the work. Curiosity creates a better starting point than shame.
Read the article
Notice whether frustration is tied to a specific process, repeated unmet requests, or a broader loss of energy. A concrete example can support a useful conversation about resources and expectations. Persistent changes in mood or functioning also deserve clinical attention.
Research connection
WHO describes burnout through exhaustion, job-related distance or cynicism, and reduced professional efficacy; it is an occupational phenomenon. [1]
Put it into practice
Describe one situation that repeatedly triggers detachment. Identify the demand involved and one realistic adjustment to discuss. Avoid diagnosing yourself from a single difficult day.
Reference
[1] World Health Organization. (2019). Burn-out an occupational phenomenon: International Classification of Diseases.
Practice suggestions are editorial applications; the cited source has not tested this exact exercise.
Link to this issue ↗Wellness · Issue July 3, 2026
A Summer Reset for Competing Roles
By Dr. Veronica Y. Griffin, Ph.D., MSW, LCSW, LICSW, LCSW-C, CCTP
Family plans, work responsibilities, and community commitments can compete for the same hours. A seasonal reset begins with an honest look at capacity. Instead of designing a perfect week, decide which commitments matter most right now.
Read the article
Write down obligations you have chosen and those you feel unable to question. Some are essential; others may be negotiable. Pause before accepting a new request and consider preparation, travel, recovery, and money as well as the event itself.
Research connection
A trial studied structured eight-week mindfulness treatment for anxiety. A brief exercise is not equivalent to that treatment. [1]
Put it into practice
Choose one upcoming request and give yourself time to answer. Use that pause to check your calendar and priorities. Respond with a clear commitment, a smaller alternative, or a respectful decline.
Reference
[1] Hoge, E. A., et al. (2023; online 2022). Mindfulness-Based Stress Reduction vs Escitalopram for the Treatment of Adults With Anxiety Disorders: A Randomized Clinical Trial. JAMA Psychiatry, 80(1), 13–21.
Practice suggestions are editorial applications; the cited source has not tested this exact exercise.
Link to this issue ↗Trauma Leadership · Issue June 26, 2026
Choice Can Improve the Way Meetings Work
By Dr. Veronica Y. Griffin, Ph.D., MSW, LCSW, LICSW, LCSW-C, CCTP
Participation does not always look like speaking quickly in a group. Consider whether the meeting format gives people reasonable ways to contribute. Offering choices can preserve the purpose of the meeting while reducing unnecessary pressure.
Read the article
Share an agenda in advance, permit written questions, and explain when decisions will be made. If a personal reflection exercise is optional, say so clearly and provide an alternative. Do not interpret a decision to pass as resistance or lack of commitment.
Research connection
SAMHSA identifies safety, transparency, peer support, collaboration, choice, and cultural responsiveness. These principles guide the suggested leadership practice. [1]
Put it into practice
Review one recurring meeting. Identify a meaningful choice about participation, preparation, or follow-up. Ask participants whether the change made it easier to contribute, and retain what proves useful.
Reference
[1] Substance Abuse and Mental Health Services Administration. (2014). SAMHSA’s Concept of Trauma and Guidance for a Trauma-Informed Approach. HHS Publication SMA 14-4884.
Practice suggestions are editorial applications; the cited source has not tested this exact exercise.
Link to this issue ↗Secondary Trauma · Issue June 19, 2026
Peer Support Without Retelling Every Detail
By Dr. Veronica Y. Griffin, Ph.D., MSW, LCSW, LICSW, LCSW-C, CCTP
A supportive colleague can help you feel less alone without hearing a full account of a distressing event. Begin by asking whether they have capacity for a brief conversation. State the kind of support you need and preserve privacy.
Read the article
You might say: A difficult encounter stayed with me today, and I could use ten minutes to think through my next step. Focus on your response and work needs rather than graphic content or identifying details. Use formal consultation when case decisions require it.
Research connection
NCTSN offers supervision competencies addressing secondary traumatic stress. These are practice guidance, not proof that one conversation prevents symptoms. [1]
Put it into practice
Before a peer conversation, decide what can be shared, what should remain confidential, and how much time is available. Close by naming a next step rather than requiring a complete resolution.
Reference
[1] National Child Traumatic Stress Network. (2018). Using the Secondary Traumatic Stress Core Competencies in Trauma-Informed Supervision.
Practice suggestions are editorial applications; the cited source has not tested this exact exercise.
Link to this issue ↗Burnout · Issue June 12, 2026
Vacation Needs Coverage Before Departure
By Dr. Veronica Y. Griffin, Ph.D., MSW, LCSW, LICSW, LCSW-C, CCTP
Time away can become another source of pressure when work piles up before and after it. A useful leave plan addresses responsibilities, decision authority, and realistic expectations for returning. Coverage belongs in the planning conversation early.
Read the article
Before an absence, identify tasks that must continue and those that can wait. Discuss who can make decisions and what information they need. On return, review priorities instead of assuming every delayed item must be completed immediately. Avoid making rest contingent on an empty inbox.
Research connection
This evidence-informed framework emphasizes working conditions and worker voice. The following exercise is a practical application, not a tested intervention. [1]
Put it into practice
Create a short coverage list with the task, backup person, and escalation path. Schedule a return-day planning block. Review whether the arrangement protected time away and supported continuity.
Reference
[1] U.S. Surgeon General. (2022). The U.S. Surgeon General’s Framework for Workplace Mental Health & Well-Being.
Practice suggestions are editorial applications; the cited source has not tested this exact exercise.
Link to this issue ↗Wellness · Issue June 5, 2026
Making Room for Joy Without Denying Difficulty
By Dr. Veronica Y. Griffin, Ph.D., MSW, LCSW, LICSW, LCSW-C, CCTP
Pleasure and hardship can exist in the same week. You do not have to resolve every problem before making room for something meaningful. Choose an activity that reflects your own interests rather than an idealized picture of wellness.
Read the article
A conversation with a friend, music while preparing dinner, or time in a familiar community space may fit better than an ambitious new commitment. Notice whether the activity feels nourishing or simply adds another obligation. Respect financial, mobility, and caregiving constraints.
Research connection
A meta-analysis associated stronger social relationships with survival; observational associations do not establish that a particular activity causes better health. [1]
Put it into practice
Name one accessible activity you would like to return to. Make a modest plan and consider sharing it with someone supportive. Reflect on the experience without requiring yourself to feel a particular emotion.
Reference
[1] Holt-Lunstad, J., Smith, T. B., & Layton, J. B. (2010). Social relationships and mortality risk: A meta-analytic review. PLOS Medicine, 7(7), e1000316.
Practice suggestions are editorial applications; the cited source has not tested this exact exercise.
Link to this issue ↗Trauma Leadership · Issue May 29, 2026
Transparency During Organizational Change
By Dr. Veronica Y. Griffin, Ph.D., MSW, LCSW, LICSW, LCSW-C, CCTP
Uncertainty can grow when leaders avoid communicating until every answer is available. You can provide useful information while acknowledging what remains unknown. Distinguish confirmed decisions, questions under review, and the next opportunity for an update.
Read the article
If a restructuring is being considered, explain how staff will learn about role changes and where questions can be submitted. Avoid assurances you cannot support. Give the same core information across teams so access does not depend on informal relationships.
Research connection
SAMHSA identifies safety, transparency, peer support, collaboration, choice, and cultural responsiveness. These principles guide the suggested leadership practice. [1]
Put it into practice
Draft a brief update with three parts: what we know, what we are still deciding, and when we will communicate again. Invite questions without requiring personal disclosure.
Reference
[1] Substance Abuse and Mental Health Services Administration. (2014). SAMHSA’s Concept of Trauma and Guidance for a Trauma-Informed Approach. HHS Publication SMA 14-4884.
Practice suggestions are editorial applications; the cited source has not tested this exact exercise.
Link to this issue ↗Secondary Trauma · Issue May 22, 2026
Supervision That Makes Room for Impact
By Dr. Veronica Y. Griffin, Ph.D., MSW, LCSW, LICSW, LCSW-C, CCTP
Supervision can address both the quality of services and the effect of providing them. A discussion limited to deadlines may miss how repeated exposure to suffering is shaping attention, confidence, or decisions. Set aside time for professional reflection.
Read the article
A supervisee might say that a case has been difficult to stop thinking about. The supervisor can explore work impact, consultation needs, and appropriate resources without making supervision a substitute for therapy. Agree on what is documented and protect confidential information.
Research connection
NCTSN offers supervision competencies addressing secondary traumatic stress. These are practice guidance, not proof that one conversation prevents symptoms. [1]
Put it into practice
Prepare two questions for supervision: Where am I getting stuck in the work? What support would help me respond responsibly? End with an agreed action and a follow-up time.
Reference
[1] National Child Traumatic Stress Network. (2018). Using the Secondary Traumatic Stress Core Competencies in Trauma-Informed Supervision.
Practice suggestions are editorial applications; the cited source has not tested this exact exercise.
Link to this issue ↗Burnout · Issue May 15, 2026
Count the Work Between Appointments
By Dr. Veronica Y. Griffin, Ph.D., MSW, LCSW, LICSW, LCSW-C, CCTP
A calendar can look manageable while hiding the work required between meetings. Preparation, follow-up, coordination, and documentation all require time. When these activities become invisible, people may feel pressure to complete them during breaks or after hours.
Read the article
For a clinician, six scheduled sessions do not represent the whole workday. For a supervisor, a series of short meetings may generate hours of decisions and follow-through. Build a more accurate picture before deciding that a person simply needs to work faster.
Research connection
WHO describes burnout through exhaustion, job-related distance or cynicism, and reduced professional efficacy; it is an occupational phenomenon. [1]
Put it into practice
Track necessary tasks outside scheduled appointments for one week. Use totals without client identifiers to request protected time, clearer priorities, or a revised schedule.
Reference
[1] World Health Organization. (2019). Burn-out an occupational phenomenon: International Classification of Diseases.
Practice suggestions are editorial applications; the cited source has not tested this exact exercise.
Link to this issue ↗Wellness · Issue May 8, 2026
A Pause That Respects Your Comfort
By Dr. Veronica Y. Griffin, Ph.D., MSW, LCSW, LICSW, LCSW-C, CCTP
A pause can be an invitation to notice your surroundings without demanding that you feel calm. Some people prefer stillness; others feel more comfortable moving or keeping their eyes open. Make room for personal choice rather than turning relaxation into another performance standard.
Read the article
Before a difficult call, notice the chair beneath you and one neutral object in the room. Let breathing remain comfortable. If inward attention increases distress, shift outward or stop. A short pause is a coping option, and ongoing anxiety may need more individualized support.
Research connection
A trial studied structured eight-week mindfulness treatment for anxiety. A brief exercise is not equivalent to that treatment. [1]
Put it into practice
Try thirty seconds of noticing sounds or colors. Ask whether the exercise helped you orient to the present. Keep, modify, or discard it based on your response.
Reference
[1] Hoge, E. A., et al. (2023; online 2022). Mindfulness-Based Stress Reduction vs Escitalopram for the Treatment of Adults With Anxiety Disorders: A Randomized Clinical Trial. JAMA Psychiatry, 80(1), 13–21.
Practice suggestions are editorial applications; the cited source has not tested this exact exercise.
Link to this issue ↗Trauma Leadership · Issue May 1, 2026
Invite Questions Before Decisions Close
By Dr. Veronica Y. Griffin, Ph.D., MSW, LCSW, LICSW, LCSW-C, CCTP
Leaders often ask for input after a plan is effectively settled. Employees may reasonably wonder whether speaking up can change anything. Name which decisions are open, what constraints exist, and how feedback will be considered.
Read the article
Before changing a service schedule, invite staff to identify coverage gaps and client access concerns. Acknowledge information that changes your understanding. When a suggestion cannot be adopted, explain why and describe any alternative being explored. Silence does not automatically mean agreement.
Research connection
Edmondson found an association between team psychological safety and learning behavior. The study does not establish causation across all settings. [1]
Put it into practice
At the next planning meeting, ask: What problem might this create that I have missed? Allow written input as well as spoken comments, then communicate one concrete response.
Reference
[1] Edmondson, A. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44(2), 350–383.
Practice suggestions are editorial applications; the cited source has not tested this exact exercise.
Link to this issue ↗Secondary Trauma · Issue April 24, 2026
A Check-In Is Not a Diagnosis
By Dr. Veronica Y. Griffin, Ph.D., MSW, LCSW, LICSW, LCSW-C, CCTP
Changes in sleep, patience, or concentration can have many explanations. Professionals exposed to traumatic material deserve room to notice these changes without labeling themselves or colleagues. Start with curiosity about timing, exposure, and daily impact.
Read the article
A colleague who seems withdrawn may be facing work strain, grief, illness, or another private concern. Offer a respectful invitation rather than an interpretation. Ask whether they want practical support and remind them of confidential resources available through appropriate channels.
Research connection
Bride documented secondary traumatic stress symptoms among social workers. The survey does not show that every exposed professional develops a disorder. [1]
Put it into practice
Use a private reflection: What changed? When did it start? What is harder to do? Bring persistent concerns to a licensed clinician rather than relying on a checklist alone.
Reference
[1] Bride, B. E. (2007). Prevalence of secondary traumatic stress among social workers. Social Work, 52(1), 63–70.
Practice suggestions are editorial applications; the cited source has not tested this exact exercise.
Link to this issue ↗Burnout · Issue April 17, 2026
Boundaries Need a Workable System
By Dr. Veronica Y. Griffin, Ph.D., MSW, LCSW, LICSW, LCSW-C, CCTP
A boundary is easier to maintain when the surrounding workflow supports it. Telling staff to stop answering messages after hours has little value if urgent requests still arrive without coverage or response expectations. Clarify the system behind the request.
Read the article
An employee can state when they are available and ask how genuinely urgent concerns should be routed. A manager can identify backup coverage and model the same expectations. These conversations should account for role requirements rather than assume every position has identical flexibility.
Research connection
This evidence-informed framework emphasizes working conditions and worker voice. The following exercise is a practical application, not a tested intervention. [1]
Put it into practice
Choose one recurring after-hours demand. Document who sends it, its actual deadline, and the coverage available. Agree on a practical response rule and review it after two weeks.
Reference
[1] U.S. Surgeon General. (2022). The U.S. Surgeon General’s Framework for Workplace Mental Health & Well-Being.
Practice suggestions are editorial applications; the cited source has not tested this exact exercise.
Link to this issue ↗Wellness · Issue April 10, 2026
Connection Belongs on the Calendar
By Dr. Veronica Y. Griffin, Ph.D., MSW, LCSW, LICSW, LCSW-C, CCTP
Supportive relationships can be crowded out by urgent responsibilities. A week full of interactions may still leave little room for a conversation in which you feel understood. Consider the quality and safety of your connections, not simply the number of people you see.
Read the article
Choose a person with whom contact feels reciprocal. A short walk, shared meal, or scheduled call can create a dependable opening. You do not need to disclose everything to benefit from companionship, and you can decline contact that repeatedly feels demeaning or unsafe.
Research connection
A meta-analysis associated stronger social relationships with survival; observational associations do not establish that a particular activity causes better health. [1]
Put it into practice
Invite one trusted person to a specific activity. Afterward, reflect on whether you felt heard and respected. Adjust the plan to fit your energy, access needs, and available time.
Reference
[1] Holt-Lunstad, J., Smith, T. B., & Layton, J. B. (2010). Social relationships and mortality risk: A meta-analytic review. PLOS Medicine, 7(7), e1000316.
Practice suggestions are editorial applications; the cited source has not tested this exact exercise.
Link to this issue ↗Trauma Leadership · Issue April 3, 2026
Safety Starts With the First Response
By Dr. Veronica Y. Griffin, Ph.D., MSW, LCSW, LICSW, LCSW-C, CCTP
A staff member who raises a difficult concern is watching how you respond. Your first words can show whether there is room for questions and uncertainty. Start by listening, clarifying immediate needs, and explaining what will happen next.
Read the article
Imagine an employee reporting that a meeting felt intimidating. Avoid demanding a personal trauma history. Ask what occurred, what support is needed now, and which reporting process applies. Be clear about confidentiality limits and do not promise an outcome before reviewing the facts.
Research connection
SAMHSA identifies safety, transparency, peer support, collaboration, choice, and cultural responsiveness. These principles guide the suggested leadership practice. [1]
Put it into practice
Practice an opening: Thank you for telling me. What would help you participate safely while we review this? Identify a follow-up date and keep that commitment.
Reference
[1] Substance Abuse and Mental Health Services Administration. (2014). SAMHSA’s Concept of Trauma and Guidance for a Trauma-Informed Approach. HHS Publication SMA 14-4884.
Practice suggestions are editorial applications; the cited source has not tested this exact exercise.
Link to this issue ↗Secondary Trauma · Issue March 27, 2026
The Stories We Carry Home
By Dr. Veronica Y. Griffin, Ph.D., MSW, LCSW, LICSW, LCSW-C, CCTP
Helping work sometimes follows us beyond the office. You might replay a difficult conversation or find yourself feeling unusually watchful after hearing about another person’s suffering. Notice the pattern without deciding that the reaction defines your competence.
Read the article
Separate the facts needed for your professional role from the details your mind continues to rehearse. A transition routine can mark the end of the workday, while supervision provides a protected setting to discuss how the work is affecting you. Keep identifying client details out of personal journals.
Research connection
Bride documented secondary traumatic stress symptoms among social workers. The survey does not show that every exposed professional develops a disorder. [1]
Put it into practice
Write three nonidentifying lines: what felt heavy, what remains your responsibility, and whom you can consult. Seek assessment if symptoms persist, intensify, or interfere with daily functioning.
Reference
[1] Bride, B. E. (2007). Prevalence of secondary traumatic stress among social workers. Social Work, 52(1), 63–70.
Practice suggestions are editorial applications; the cited source has not tested this exact exercise.
Link to this issue ↗Burnout · Issue March 20, 2026
When Exhaustion Becomes a Workplace Signal
By Dr. Veronica Y. Griffin, Ph.D., MSW, LCSW, LICSW, LCSW-C, CCTP
An exhausting week deserves attention even when you remain productive. Notice whether you are recovering between workdays or simply pushing through them. Productivity alone does not tell you whether your current pace is sustainable.
Read the article
If you feel drained before your first appointment, examine the schedule around it: preparation, documentation, travel, and responsibilities at home. Bring concrete examples to a workload conversation. Describing the work makes it easier to discuss changes than describing yourself as unable to cope.
Research connection
WHO describes burnout through exhaustion, job-related distance or cynicism, and reduced professional efficacy; it is an occupational phenomenon. [1]
Put it into practice
List the demands that expanded this month. Identify one task to simplify, defer, or redistribute. If distress extends beyond work or persists, discuss it with a qualified health professional.
Reference
[1] World Health Organization. (2019). Burn-out an occupational phenomenon: International Classification of Diseases.
Practice suggestions are editorial applications; the cited source has not tested this exact exercise.
Link to this issue ↗Wellness · Issue March 13, 2026
Start With a Realistic Wellness Baseline
By Dr. Veronica Y. Griffin, Ph.D., MSW, LCSW, LICSW, LCSW-C, CCTP
Wellness begins with noticing what your ordinary day actually asks of you. Before adding a new routine, look at meals, rest, movement, relationships, and the moments when your attention feels stretched. A useful baseline is descriptive rather than judgmental.
Read the article
Someone who misses lunch while caring for others may need reliable coverage more than another motivational reminder. Select one unmet need that can be addressed with the resources available this week. Ask for help where a personal habit cannot solve a scheduling problem.
Research connection
A trial studied structured eight-week mindfulness treatment for anxiety. A brief exercise is not equivalent to that treatment. [1]
Put it into practice
For three days, record one moment of strain and one moment of restoration. Choose a small adjustment and review whether it was useful, manageable, and worth repeating.
Reference
[1] Hoge, E. A., et al. (2023; online 2022). Mindfulness-Based Stress Reduction vs Escitalopram for the Treatment of Adults With Anxiety Disorders: A Randomized Clinical Trial. JAMA Psychiatry, 80(1), 13–21.
Practice suggestions are editorial applications; the cited source has not tested this exact exercise.
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